2 months ago
North America
Employee (FTE)

 Under minimal supervision, the QA Lead will define testing strategy, and will have overall responsibility for all QA testing activities across a major transformative program that is defining. Apply knowledge and experience with integration, system, performance, UAT and regression testing, to supervise the planning and execution of manual and/or automated testing in both traditional and Agile project methodologies. 

Responsibilities include but are not limited to: 

  • Accountability for all test strategy, design, execution and reporting within a given program, striving for highest levels of quality. 
  • Work with the Program Manager and other leads within the program to ensure alignment of business, technology and execution at the program level. 
  • Establish quality metrics for the program and the methods for collecting those metrics and communicate qualitative and quantitative testing status to program management and key stakeholders. 
  • Ensure test coverage of requirements meets acceptance criteria. 
  • Create and maintain comprehensive reusable test pack. 
  • Drive program QA team resource planning to meet program timeline and priorities. 
  • Provide ongoing coaching and mentoring to QA team members. 
  • Provide guidance to the QA team to immediately and directly identify opportunities to design test cases for automation. 
  • Provide guidance around the defect management process, including impact analysis and prioritization. 
  • Enforce project testing standards, tools, templates and methods.  
  • Participate in, and/or facilitate, discussions to anticipate and resolve conflicts, and to ensure traceability and completion of deliverables when necessary. 
  • Provide direction and/or input into Program planning and project change requests. 
  • Proactively manage program-level issues & risks; escalate to Program Manager and/or Sponsors as appropriate. 


  • High School Diploma or GED and a minimum of 7 years of overall Quality Assurance experience. 
  • Minimum of 3 years of QA leadership/management experience. 
  • Experience with programming for test automation. 
  • Experience with software testing in a banking environment and/or CSTP or CTFL certification is preferred. 
  • Experience working within a complex program structure containing many sub projects. 
  • Experience Agile development methodologies. 
  • Experience in test planning, test execution, and defect management. 
  • Experience in planning and scheduling the work of a distributed team of 5-10 QA testers. 
  • Experience with UI automation tools (such as Selenium). Experience with Data Analytics tools (such as Tableau/ Power BI). 
  • Experience with API testing tools (such as SoapUI / Postman). 
  • Experience with agile workflow tools (such as JIRA/ HP ALM/ Azure DevOps). 
  • Experience with performance/scalability testing. 
  • Excellent time management, planning and multi-tasking skills. 
  • Excellent communication skills (verbal, written, phone, video, etc.). 
  • Other good to have experience: banking core transformation, finance transformation, SAP (or other ERP program), Salesforce (or other CRM program). 
  • Other good to have exposure or skills: Lightning Component Framework, Apex, Visualforce, Automated Performance Testing, Automated Security Testing (SCA, DCA, PEN). 

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