1 month ago
United States
Full Time
As a Senior GRC Developer & Consulting Engineer, you will be responsible for doing development work daily.  You will be required to assist with development of proposals or statements of work (SOW) that support business activities for multiple clients. In this role, you will be required to actively participate in the knowledge sharing portal for SureStep IT Inc. promoting best practice development processes and documentation.


  • To assist in timely advisory service, support and delivering GRC products (OpenPages, Cognos, ServiceNow and other services from SureStep partners as required)
  • Management of business as usual (BAU) DevOps work as necessary
  • Consultative work around deployments, releases, and maintenance of systems (internal and external) when appropriate
  • Development of new and enhanced functionality, externally and internally
  • Documentation of technical specifications and development of code
  • Architecting solutions for external and internal development challenges
  • Check-in all code, whether in progress or completed at the end of each day
  • Responsible for managing incoming tickets from clients to our internal ticketing system within the SLAs defined in the agreements with each client
  • Participation on internal projects where required, ensuring that these projects do not interfere with the success of client requirements
  • Accurate estimates for work to be performed and proactive identification should the estimate be too small.
  • Identify challenges within internal processes and submit suggestions for improvement to the management team
  • To represent SureStep in client forums



  • Desired: Bachelor’s Degree in Computer Science, Information Technology, or related field
  • Minimum of five (5) years in a similar role



  • Advance knowledge of Relational Databases, XML, and Batch Scripts
  • Work experience in delivering large-scale enterprise projects.
  • Experience designing and architecting GRC systems.
  • OpenPages Configurations, Workflows, JSP Helpers, Application Maintenance, and corresponding utilities
  • ServiceNow Workflows and Maintenance Tasks
  • Strong communicator, excellent verbal, and written communication skills
  • Competency and comfort with best practices for documentation
  • Experience managing multiple stakeholders and projects.
  • Enhanced problem-solving skills
  • Excellent time-management skills
  • Adherence to best practices
  • Ability to contribute to planning and support processes
  • Ability to think strategically and evaluate option in the short, medium and long term
  • Translate business and feature requirements into technical/development specifications
  • Experience of communicating complex technical concepts to non-technical stakeholders
  • Able to simplify complex problems, processes or projects and evaluate systematically
  • Adapts to different situations
  • Able to build and maintain effective working relationships with a range of stakeholders.

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