Our Story

Steady hands.
Deep waters.

Since 2009, SureStep has guided 100+ organizations through the complex waters of governance, risk, and compliance. We're not generalists — we're specialists with a single focus and a proven track record.

Our Mission

Navigating risk,
not just managing it.

Most consulting firms treat compliance as a checkbox. We treat it as a strategic advantage. Our approach combines deep regulatory expertise with practical implementation experience — we don't just advise, we build. From GRC platform implementations to AI-powered financial crime detection, we deliver solutions that work in production, not just on paper.

We've served clients across 26 industries, from global banks to regional insurers, from telecommunications giants to industrial leaders. Every engagement starts with the same question: what are you trying to achieve?

100+
Clients guided globally
26
Industries served
4
Global offices
15+
Years of specialization
What Drives Us

Four principles.
No compromises.

Specialization

GRC and Financial Crimes aren't a side practice. They're our only practice. Depth over breadth.

Practical Delivery

We build what we recommend. Implementation experience informs every piece of advice we give.

Trust & Integrity

SOC certified. Cryptographic audit trails. We hold ourselves to the same standards we set for clients.

Innovation

Compass, our Fine-tuned regulatory intelligence LLM, represents the future of GRC. We invest in building it.

Leadership

Experienced hands
at the helm.

MG

C. Michael Gibbs

Founder
Canada
Connect
SH

Stacie Heffern

COO
Canada
Connect
JA

Joshua Andrews

Head of Client Services
United States
Connect
Global Presence

Four ports of
call.

🇨🇦
HEADQUARTERS

Markham, Ontario

15 Allstate Parkway, Suite 600
Markham, ON L3R 5B4, Canada

🇺🇸
USA OFFICE

Monsey, New York

25 Robert Pitt Dr, Suite 204
Monsey, NY 10952, USA

🇸🇬
APAC HUB

Singapore

80 Robinson Road, #02-00
Singapore 068898

🇭🇰
GREATER CHINA

Hong Kong

Contact for details
Hong Kong SAR

Ready to take the
SureStep forward?

Whether you're navigating a regulatory transformation or building a GRC program from scratch, we'll help you chart the right course.

Schedule a Strategic Conversation